Not chargerd my right AirPods Pro while in caharging in case

Right AirPod pro not charged while in case

Posted on Mar 28, 2023 1:49 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2023 9:20 AM

Hi there Msnaidu-1977,


If one of your AirPods Pro is not charging, these steps from If your AirPods won’t charge can alleviate this behavior:

1. Check your connections
If you have AirPods or AirPods Pro, make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.

If you're using a Qi-compatible charger with your AirPods or AirPods Pro, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.

If you have AirPods Max, make sure that the USB-C to Lightning cable is firmly plugged into the USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet. 
 
2. Charge your AirPods
If you have AirPods or AirPods Pro, place your AirPods in the charging case and close the lid. Charge your AirPods and case for at least 15 minutes using the cable that came with your AirPods.
If you have AirPods Max, charge them for at least 5 minutes using the cable that came with them. When you're not using your AirPods Max, keep them in the Smart Case to put them into an ultra-low power mode to preserve battery charge.

If you have the Wireless Charging Case for your AirPods or AirPods Pro and you're using a Qi-compatible charger, place the case with the status light facing up. The status light should turn on for several seconds, then turn off while continuing to charge. If the light doesn't turn on, reposition the case. If your case still isn't charging, try charging with the cable that came with your case.

3. Check the charge status
If you have AirPods or AirPods Pro, open the case lid with your AirPods inside and hold your case close to your iOS device. If you have AirPods Max, open the Smart Case and hold your case close to your iOS device. You should see a charging icon next to the battery icon under your AirPods.


Cleaning your AirPods Pro and the charging case can also resolve issues like this. The recommendations on how to best clean your AirPods can be found here: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


We hope that helps!


1 reply
Question marked as Top-ranking reply

Mar 30, 2023 9:20 AM in response to Msnaidu-1977

Hi there Msnaidu-1977,


If one of your AirPods Pro is not charging, these steps from If your AirPods won’t charge can alleviate this behavior:

1. Check your connections
If you have AirPods or AirPods Pro, make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet.

If you're using a Qi-compatible charger with your AirPods or AirPods Pro, make sure that the cable is firmly plugged into the charger and that the other end is correctly plugged into a power outlet.

If you have AirPods Max, make sure that the USB-C to Lightning cable is firmly plugged into the USB power adapter. Then make sure that the power adapter is correctly plugged into a power outlet. 
 
2. Charge your AirPods
If you have AirPods or AirPods Pro, place your AirPods in the charging case and close the lid. Charge your AirPods and case for at least 15 minutes using the cable that came with your AirPods.
If you have AirPods Max, charge them for at least 5 minutes using the cable that came with them. When you're not using your AirPods Max, keep them in the Smart Case to put them into an ultra-low power mode to preserve battery charge.

If you have the Wireless Charging Case for your AirPods or AirPods Pro and you're using a Qi-compatible charger, place the case with the status light facing up. The status light should turn on for several seconds, then turn off while continuing to charge. If the light doesn't turn on, reposition the case. If your case still isn't charging, try charging with the cable that came with your case.

3. Check the charge status
If you have AirPods or AirPods Pro, open the case lid with your AirPods inside and hold your case close to your iOS device. If you have AirPods Max, open the Smart Case and hold your case close to your iOS device. You should see a charging icon next to the battery icon under your AirPods.


Cleaning your AirPods Pro and the charging case can also resolve issues like this. The recommendations on how to best clean your AirPods can be found here: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods


We hope that helps!


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not chargerd my right AirPods Pro while in caharging in case

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.