Unable to set up my email account on my iPhone

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Unable to set up my email account on my iPhone

I have been trying to set up my email account on my iphone (13 pro). I keep getting error messages requesting a password, despite the fact that I have added the right password numerous times.

I am using the same details here as on my other two devices (laptop & imac) but to no avail. I have also tried to delete and re-install the account, but that did also not yield any results...

Does anybody have a solution to this? I really need this to fix this :) !

apple mail iphone os16.4 no password error

[Re-Titled by Moderator]

iPhone 13 Pro

Posted on Mar 28, 2023 8:22 AM

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Answer 1

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Lawrence Finch

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228,528 points

Mar 28, 2023 9:27 AM in response to screamread

Then some setting is not correct when adding the account. As it isn’t a “standard” ISP account you will have to double-check all of the settings. One thing in particular to check is the email address. Some servers want the username without the domain, others want both the username and domain (e.g., MyEmail vs MyEmail@MySite.com).

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Answer 2

Mar 28, 2023 9:02 AM in response to screamread

What type of email account is it? Do you have VPN installed on your iPhone (whether you are using it or not)?

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Answer 3

screamread Author

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4 points

Mar 28, 2023 9:04 AM in response to Lawrence Finch

It is an email address connected to my website. So no google, AOL, or any of the standard addresses.

and no no VPN. the phone is also totally up to date

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Answer 4

screamread Author

Level 1

4 points

Mar 28, 2023 9:58 AM in response to Lawrence Finch

Thanks for taking the time to answer! I have tried all combination possible and also talked to the provider people, they don't seem to be able to help. I will restore setting and see how that goes.

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Unable to set up my email account on my iPhone

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