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Suddenly unable to send my daughter money through Apple Pay.

I always send my daughter money through Apple Pay. Now all of a sudden she can’t receive it on her end and it is asking for private info like Social Security number. Why?


[Re-Titled by Moderator]

Posted on Mar 28, 2023 9:42 AM

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Question marked as Top-ranking reply

Posted on Mar 28, 2023 10:00 AM

See the following Apple Support article for information on Apple Cash identity verification, including but not limited to the following from that support article. Identity verification for Apple Card or Apple Cash - Apple Support


When you'll be asked to verify your identity


You'll be asked to verify your identity based on how much you use Apple Cash. You may not add or receive $500 or more in total without verifying your identity. You might also be asked to verify your identity prior to this limit.


To protect your account and the security of your money, you might be asked to verify your identity when using Apple Cash, even if you have previously done so.


and


Why you'll be asked for your personal data


Apple Cash services are provided by Green Dot Bank, Member FDIC, a regulated financial institution. Green Dot Bank is required by federal law to verify the identity of its customers.


To verify your identity, Green Dot Bank will request Social Security numbers and other personal information to ensure that customers are eligible to use the service.


1 reply
Question marked as Top-ranking reply

Mar 28, 2023 10:00 AM in response to StellaBudAz

See the following Apple Support article for information on Apple Cash identity verification, including but not limited to the following from that support article. Identity verification for Apple Card or Apple Cash - Apple Support


When you'll be asked to verify your identity


You'll be asked to verify your identity based on how much you use Apple Cash. You may not add or receive $500 or more in total without verifying your identity. You might also be asked to verify your identity prior to this limit.


To protect your account and the security of your money, you might be asked to verify your identity when using Apple Cash, even if you have previously done so.


and


Why you'll be asked for your personal data


Apple Cash services are provided by Green Dot Bank, Member FDIC, a regulated financial institution. Green Dot Bank is required by federal law to verify the identity of its customers.


To verify your identity, Green Dot Bank will request Social Security numbers and other personal information to ensure that customers are eligible to use the service.


Suddenly unable to send my daughter money through Apple Pay.

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