Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why does my phone heat up even when not plugged in to be charged?

Why does my phone heat up when not even plugged in to charge it is brand new

iPhone 14

Posted on Mar 28, 2023 9:49 AM

Reply
Question marked as Best reply

Posted on Mar 30, 2023 5:33 PM


HI Dottiej1, 


Thank you for participating in the Apple Support Communities.


Your device can heat up for many reasons, usually related to graphics intensive apps or games.


Please start with the info here: If your iPhone or iPad gets too hot or too cold - Apple Support


"You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device."


Are you seeing the temperature warning on your device? Are you in a warm area, warm car, or outside in the sun?


Have a great day!

1 reply
Question marked as Best reply

Mar 30, 2023 5:33 PM in response to Dottiej1


HI Dottiej1, 


Thank you for participating in the Apple Support Communities.


Your device can heat up for many reasons, usually related to graphics intensive apps or games.


Please start with the info here: If your iPhone or iPad gets too hot or too cold - Apple Support


"You might notice that your device feels warmer when you:

  • Set up your device the first time
  • Restore from a backup
  • Wirelessly charge your device
  • Use graphics-intensive or processor-intensive apps, games, or features, including augmented-reality apps
  • Stream high-quality video

These conditions are normal, and your device will return to a regular temperature when the process is complete or when you finish your activity. If your device doesn't display a temperature warning, you can keep using your device."


Are you seeing the temperature warning on your device? Are you in a warm area, warm car, or outside in the sun?


Have a great day!

Why does my phone heat up even when not plugged in to be charged?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.