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It won’t allow me to update my payment method

My phone will not allow me to update my payment method

iPhone 11, iOS 16

Posted on Mar 28, 2023 3:43 PM

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Question marked as Best reply

Posted on Mar 28, 2023 7:54 PM

See this article about updating payment methods on various platforms: If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Here is how you update your payment method on your iPhone or iPad:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.


Including basic information in your post will assist us in quickly finding a specific answer to your question. Provide a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages.


1 reply
Question marked as Best reply

Mar 28, 2023 7:54 PM in response to Beans4pets

See this article about updating payment methods on various platforms: If you need to change or update your Apple ID payment method - Apple Support

"If you change your address, the credit or debit card information that you use with your Apple ID might be automatically updated by your financial institution, and you don't need to take action. But if there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


Here is how you update your payment method on your iPhone or iPad:

1. Open the Settings app.

2. Tap your name.

3. Tap Payment & Shipping. You might be asked to sign in with your Apple ID.

4. Tap Add Payment Method, enter the new payment method, then tap Done.

5. Tap Edit.

6. Tap the red delete button next to the old payment method, then tap Delete.


Including basic information in your post will assist us in quickly finding a specific answer to your question. Provide a clear description of what you are trying, where it fails to perform as expected, and the exact wording of error messages.


It won’t allow me to update my payment method

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