iMessage

activation unsuccessful

iPhone 6s, iOS 15

Posted on Mar 28, 2023 5:45 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2023 9:01 AM

Hello kur65,


We have some help for iMessage activation issues. First, we'd recommend going through all our steps in this helpful resource: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.

Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.


If iMessage still won't activate after a day, go through the additional steps in that article. Reply back with any questions.


Best regards.

1 reply
Question marked as Top-ranking reply

Apr 1, 2023 9:01 AM in response to kur65

Hello kur65,


We have some help for iMessage activation issues. First, we'd recommend going through all our steps in this helpful resource: If you can’t turn on or sign in to iMessage or FaceTime - Apple Support


Check your device settings
1. Make sure that you’re connected to a cellular data or Wi-Fi network. 
2. If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
3. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.

Turn off and restart iMessage and FaceTime
1. Go to Settings > Messages and turn off iMessage.
2. Go to Settings > FaceTime and turn off FaceTime.
3. Restart your device:
* iPhone
* iPad
* iPod touch
7. Turn iMessage and FaceTime back on.


If iMessage still won't activate after a day, go through the additional steps in that article. Reply back with any questions.


Best regards.

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