Family Sharing in India

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Level 1

2 points

Family Sharing in India

I recently relocated to India from the US. I have to say the Apple eco-system here is so bad, that I am seriously contemplating switching to Android. Given that Apple in India does not support Credit Card payment method:

Family sharing does not work
Cannot share payment method with family
Failure rate with UPI is so bad -- unable to renew iCloud+ subscription
Recurring UPI is not well supported by Indian banks and so maintaining balance with Apple is a tedious manual process

The fact that a multi-trillion dollar company with thousands of engineers cannot or does not want to support simple card tokenisation in compliance with RBI guidelines shows how committed they are to the India market. If Apple does not care for us, why should we care for them?

Posted on Mar 28, 2023 9:47 PM

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Answer 1

Mar 30, 2023 8:21 AM in response to daivajnanam

Read a March 2023 notice about billing for Apple subscriptions and media products in India --> About billing for Apple subscriptions and media products in India - Apple Support

"Indian government regulations require additional steps to complete purchases and begin subscriptions. To make purchases, you might need to update your payment method."

You may be blaming the wrong people.

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Answer 2

daivajnanam Author

Level 1

2 points

Mar 31, 2023 2:19 AM in response to Limnos

Thanks for your response Limnos. However, from your answer it is clear that you have never personally used the Apple eco-system in India. I suspect you don't even know what UPI means. The link you provided talks about UPI Autopay which behaves like a wallet that you have to fund. It is a very poor, if ever a replacement for credit cards. What Apple is essentially telling its users in India is that we have to anticipate what our family's expenditure is going to be for the month and fund our wallets accurately in advance or suffer through cryptic failure messages. OR, just may be, they can spend ~1-2 man-years of engineering resources to build Credit Card tokenisation, like Google and almost everyone else did!

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Answer 3

Mar 31, 2023 11:44 AM in response to daivajnanam

Oh, I know what UPI is. People are on the forums here everyday complaining about how slow it is to transfer funds. The people on this forum are just users like you and all we can do is commiserate with you having to use it. If you wish to let Apple know how you feel, it is best done using this --> Product Feedback - Apple

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Family Sharing in India

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