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iPhone 13 Pro Max portrait camera is unable to zoom out

I just did the most recent software update and ever since then my portrait mode is stuck in 3x zoom. I’ve done a hard reset and it didn’t change anything. I’ve tried clicking the 3x in the lower left hand corner and it doesn’t switch to 1x, it just stays on 3x.


My regular camera also doesn’t let me zoom out anymore, it defaults to 2x and then I have to manually change it to 1x. It won’t let me zoom out to 0.5x.


Lastly, cinematic video won’t work, it’s just a blurred screen when I try to use it. I do not have any preserve settings turned on other than Live Photo.


How do I fix this?


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 16

Posted on Mar 28, 2023 10:34 PM

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Posted on Jun 16, 2023 7:17 PM

I am having the same issue. Wasn’t able to fix it. Not happy about the update because it happened after I did that. Also have an alert saying my phone detects a new camera (I have never replaced my camera in my iPhone)

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iPhone 13 Pro Max portrait camera is unable to zoom out

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