Bricked iPhone running iOS 16.4

Question

Level 1

6 points

Bricked iPhone running iOS 16.4

I have an iPhone 14 Pro Max. I downloaded iOS 16.4 yesterday without issue. This morning I woke up to a bricked phone.

Last night when I went to bed my phone was on the charger at about 60%. When I woke up my phone was completely unresponsive. I knew it could not have died over night because even if I hadn’t be on the charger the phone would have had sufficient batter remaining to make it through the night. I pressed the physical side buttons and received no response. I manually plugged my phone into an outlet and still did’t receive a response from the phone. I held the volume up then the volume down button, followed by the right side button for a hard reset, and still no response. I have done this repeatedly for the last 30 minutes before writing the forum. My phone remains bricked.

iPhone 14 Pro Max

Posted on Mar 29, 2023 1:49 AM

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Answer 1

Best reply

DerekM87

Community Specialist

Apr 1, 2023 1:04 PM in response to Laddison254

Hi Laddison254,

Confirm you've taken the steps here:

If your iPhone won't turn on or is frozen - Apple Support

If the iPhone does eventually turn on but doesn't fully load, you may need to reinstall iOS using a Mac or PC. That is covered under the section "If your iPhone turns on but gets stuck during start up".

If the iPhone still will not turn on, and/or reinstall iOS, your best bet from here is going to be to contact Apple Support directly as this may be a hardware issue.

Get Support

Take care.

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Answer 2

KaeBFly

Level 5

7,050 points

Apr 5, 2023 5:23 PM in response to jcyl2

In your case if it only happens with wireless charging verify that the manufacturer for your charger lists your iPhone model as compatible. While it may work if it’s not listed as compatible it may have issues staying connected allowing your phone to not actually be charging.

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Answer 3

jcyl2

Level 1

8 points

Apr 5, 2023 5:26 PM in response to KaeBFly

I have been using the same charger previously without issues. Only the recent update to iOS 16.4 causes this issue.

I think it’s definitely a bug as I saw several threads regarding frozen phone after charging overnight.

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Answer 4

KaeBFly

Level 5

7,050 points

Apr 5, 2023 5:35 PM in response to jcyl2

Again, check with the manufacturer of your charger. Worst case scenario they tell you it is not compatible with iOS 16.4 (which wouldn’t make it a bug. Just incompatible). Best case scenario they say that it is compatible. But since you are currently trying to figure out what may be going on taking a step to check on this possibility would seem worth it to possibly eliminate a cause instead of just assuming. That’s entirely up to you though.

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Answer 5

Oliverda

Level 1

9 points

Apr 13, 2023 1:34 AM in response to jcyl2

Thanks for the tip, it worked! Exactly the same has happened to me this morning.

I've been using iPhones for more than a decade now, but never had such a bad experience. Looks like iOS 16.4 is a garbage.

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Answer 6

d1d215

Level 1

8 points

Apr 18, 2023 6:14 AM in response to jcyl2

This happened to me just now with my Iphone 13 pro max 16.4.1. I had it on wireless charging and woke up in the mornging and it's gone. so took it to Apple, left it there, today had to go back to collect it. Of course, they're saying my lightning port was dusty (but hey, i am using wireless everywhere). So surely there is a bug.

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Answer 7

Apr 23, 2023 1:05 PM in response to Laddison254

Exact same issue here. 16.4.1. Bricked twice over last week. Been using wireless charger, same charger I've been using for years. Started the night following ios update. Pretty obviously a bug. Will try plugging into lightning to see if it changes

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