You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I did click on the remove button but it keep saying there is an active subscription and the card can not be remove please what do I do

I am trying to add another payment method to my phone and remove the old one but the old one didn’t remove anytime I click on the remove it says there is an active subscription and the card can’t be remove and I try to off the subscription but it keep saying the same thing pls how do I remove this card thank you

Posted on Mar 29, 2023 4:19 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2023 5:43 AM

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


1 reply
Question marked as Top-ranking reply

Mar 29, 2023 5:43 AM in response to tijani66

See -> Remove a payment method from your Apple ID

Remove a payment method from your Apple ID - Apple Support

⤵️

If you can't remove a payment method

If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.


I did click on the remove button but it keep saying there is an active subscription and the card can not be remove please what do I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.