I cannot open files(especially PDF files) after update ventura 13.2.1 to 13.3

I updated Ventura OS to newest ver. in yesterday.

After updating, I cannot open files by double-click.


Quicklook by click spacebar works normally, but when I try to open file by click, I can see executing of Apps(e.g. Powerpoint, Preview, Excel...).


For solve this problem I open files after change their name as a walk-around solution.

This symptom getting worse and worse.


How can I fix this?


Posted on Mar 29, 2023 4:19 AM

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Question marked as Best answer

Long time no see guys,

Finally, Apple solved this issue.


The answer is Ventura 13.4

You can escape from the 'double click' period right now by install 13.4 official ver.


[Edited by Moderator]

Posted on May 19, 2023 1:09 AM

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69 replies

May 30, 2023 3:37 PM in response to IslandGirlDonna

13.4 definitely fixes the issue for me, for both existing and newly-created files. A video downloader I use happens to trigger it with the sort of files I download, so I have a large number of files with which to test.


Based on the description of what's fixed--an issue with non-ASCII filenames encoded in a particular way by certain software not opening when double-clicked in the Finder, but otherwise being fine--if you are still having issues, then it seems likely your problem is something different.


You said previously that you were having problems with files that don't have any non-ASCII characters (accents or non-English characters), which points to it being something similar but unrelated anyway. Even with the software I have that is 100% consistent in generating problematic files, if the file has no exotic characters in the name it was fine.


Questions to help narrow down:


Is it only Finder double-clicking and drag-and-drop that doesn't work? If you also can't open the file via the Open menu in the app, it's a different issue.


Does the workaround of editing the filename at all (hit return twice with the file selected is sufficient, even without changing it) fix the problem you're seeing? If so, then it presumably does still have to do with filename encoding; if not, it's something else.


You mentioned PDFs and Office; out of curiosity, is the full path to the files you're having trouble with very long? If the total of all folders and the filename in the path is over 250-some characters in length, some applications will choke and refuse to open files. Microsoft Word and Adobe Acrobat are notorious for this.

Aug 7, 2023 1:51 PM in response to tdbbs

Are you sure you're having the same root problem most of the discussion here is about? Which is:


Files created with non-Latin characters in the filename encoded in an unusual way by the software that generated the file won't open when double-clicked. If you edit the file name at all in the Finder (which re-encodes in the more common way) it will open normally. Files with only basic Latin characters also open fine regardless, and opening via an Open file dialogue also works, only Finder double-clicking or dragging and dropping onto a Dock icon fail.


On my M1 Max MPB 13.5 is fine, and that problem has not returned, either with old or newly-created files. It was 100% replicable with the tools I use prior to the fix, so if the same problem existed I'd be able to replicate it. Could be that it's affecting Intel systems differently or there's some other factor, of course.

I cannot open files(especially PDF files) after update ventura 13.2.1 to 13.3

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