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My iPhone 13 pro max screen gone White

I am using an iPhone 13 pro max and the screen just went white. I can hear it ringing and sometimes even respond to calls when I swipe my hand on the screes. However, the screen remains white. I have tried to do a hard restart, reset and tried to restore through iTunes but none of above worked. Phone is not under Apple care warranty.


Posted on Mar 29, 2023 8:51 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2023 8:56 AM

Screen, other internal component failure? but we, just users like you, cannot diagnose that issue remotely, sorry.


Reading all the troubleshooting steps you already performed (to no avail), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Mar 29, 2023 8:56 AM in response to Kakalikaomama

Screen, other internal component failure? but we, just users like you, cannot diagnose that issue remotely, sorry.


Reading all the troubleshooting steps you already performed (to no avail), I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

My iPhone 13 pro max screen gone White

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