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I bought a second pair of AirPod pros and one of the airpods just stopped working with no damage same as the first pair, it won't connect let alone even charge when in case. I refuse to buy another pair or relacement.

Is there any solution besides replacement to solve the problem of one airpod not working?

AirPods Pro (2nd generation)

Posted on Mar 29, 2023 9:48 AM

Question marked as Top-ranking reply

Posted on Mar 29, 2023 10:48 AM

First you should rule out Operator Error using the advice in Apple's support document,


If your AirPods won’t charge - Apple Support


If that doesn't solve your problem new AirPods should still be covered by Apple's warranty. Use your rights, let Apple examine the problem device

AirPods Repair & Service - Apple Support


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I bought a second pair of AirPod pros and one of the airpods just stopped working with no damage same as the first pair, it won't connect let alone even charge when in case. I refuse to buy another pair or relacement.

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