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User profile for user: sohansluv
sohansluv Author
User level: Level 1
4 points

Custom iCloud Domain

I cannot setup up my custom domain. I’ve purchased 200 G iCloud storage and when I try to setup the domain, I keep getting the same error - on both my iPhone and iPad that share the same information and both decisions have all the information required the the domain setup. Please help as I was actually looking forward to getting my custom domain.

iPhone 13, iOS 16

Posted on Mar 29, 2023 10:33 AM

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User profile for user: Kyleb_27
Kyleb_27
User level: Level 2
252 points

Posted on Mar 29, 2023 10:39 AM

Hello sohansluv,

I am sorry to hear that you are encountering an error.

Here are a few things you can try to fix the problem:

  1. Make sure your domain is properly registered and configured with your domain registrar. Double-check that the domain settings are correct and that there are no typos in the domain name.
  2. Check that your iCloud account is properly set up and your payment method is valid. You can try updating your payment method in the Settings app. Add a payment method to your Apple ID - Apple Support
  3. Restart your iPhone and iPad. Sometimes a simple restart can fix issues like this. Restart your iPhone - Apple Support
  4. Try setting up the custom domain using a different device or web browser. It's possible that there's a problem with the iCloud app on your iPhone or iPad. Use Custom Email Domain with iCloud Mail - Apple Support


If none of these steps work, you may want to contact Apple Support for further assistance.




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User profile for user: Kyleb_27
Kyleb_27
User level: Level 2
252 points

Mar 29, 2023 10:39 AM in response to sohansluv

Hello sohansluv,

I am sorry to hear that you are encountering an error.

Here are a few things you can try to fix the problem:

  1. Make sure your domain is properly registered and configured with your domain registrar. Double-check that the domain settings are correct and that there are no typos in the domain name.
  2. Check that your iCloud account is properly set up and your payment method is valid. You can try updating your payment method in the Settings app. Add a payment method to your Apple ID - Apple Support
  3. Restart your iPhone and iPad. Sometimes a simple restart can fix issues like this. Restart your iPhone - Apple Support
  4. Try setting up the custom domain using a different device or web browser. It's possible that there's a problem with the iCloud app on your iPhone or iPad. Use Custom Email Domain with iCloud Mail - Apple Support


If none of these steps work, you may want to contact Apple Support for further assistance.




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Custom iCloud Domain

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