ipad is disable how can i get in

I am plugged into iTunes and it doesn't recognize my Ipad. What now?



Windows, Windows 6

Posted on Mar 29, 2023 12:17 PM

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Question marked as Top-ranking reply

Posted on Mar 29, 2023 12:31 PM

Hello rmharris1969,


If your iPad is disabled, you will need to put it into recovery mode in order to restore it using iTunes. Here are the steps to do so:

  1. Make sure your iPad is turned off.
  2. Connect your iPad to your computer using the USB cable.
  3. Open iTunes on your computer.
  4. Press and hold the Sleep/Wake button and the Home button at the same time.
  5. Keep holding both buttons until you see the Recovery Mode screen on your iPad.
  6. On your computer, iTunes will display a message saying that it has detected an iPad in Recovery Mode and will ask if you want to restore it.
  7. Click on "Restore" and follow the prompts to restore your iPad.


Note that restoring your iPad will erase all data and settings, so make sure to back up your iPad before restoring it if possible. If you are still unable to access your iPad, I recommend that you contact Apple Support for further assistance.

2 replies
Question marked as Top-ranking reply

Mar 29, 2023 12:31 PM in response to rmharris1969

Hello rmharris1969,


If your iPad is disabled, you will need to put it into recovery mode in order to restore it using iTunes. Here are the steps to do so:

  1. Make sure your iPad is turned off.
  2. Connect your iPad to your computer using the USB cable.
  3. Open iTunes on your computer.
  4. Press and hold the Sleep/Wake button and the Home button at the same time.
  5. Keep holding both buttons until you see the Recovery Mode screen on your iPad.
  6. On your computer, iTunes will display a message saying that it has detected an iPad in Recovery Mode and will ask if you want to restore it.
  7. Click on "Restore" and follow the prompts to restore your iPad.


Note that restoring your iPad will erase all data and settings, so make sure to back up your iPad before restoring it if possible. If you are still unable to access your iPad, I recommend that you contact Apple Support for further assistance.

Mar 30, 2023 9:07 AM in response to rmharris1969

An iPad passcode cannot be recovered, reset or modified from another device.


iPadOS 15.2 or later with a forgotten Passcode


Apple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device.

How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support


You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup.



iPadOS 15.1 and earlier - and all devices that are Disabled



If your iPad is disabled, or you have forgotten your iPad passcode, you have no alternative other than to follow this process:

If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support


You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support


If your iPad is not recognised, or fails to restore, try using a different USB port. Many reports seen here suggest that where the process fails when using the host computer’s USB-C port, instead using a Type-A USB port will allow the restore process to complete.


Otherwise, this support page may help with troubleshooting connection issues:

If your computer doesn't recognize your iPhone or iPad - Apple Support


If you need assistance, the technicians at the Genius Bar of your local Apple Store will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple



AppleID


You may also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



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ipad is disable how can i get in

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