I am trying to set up my account and I keep getting these errors on chrome, safari, Firefox and my phone. I've been to 4 people at Apple support. My Apple ID is fine.
There is no support for this at Apple through the phone and to get to the support for podcasters, I have to get past this screen.
ANY help or contacts is much appreciated!!!
[Re-Titled by Moderator]
This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com
For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators
If this fails I would suggest reporting it Podcasts Support: iTunes Connect | Contact Us
If that fails the next step is to contact Apple Support: Support
Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.
This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com
For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators
If this fails I would suggest reporting it Podcasts Support: iTunes Connect | Contact Us
If that fails the next step is to contact Apple Support: Support
Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.
If you are getting problems getting to Podcasts Help try https://podcastsconnect.apple.com/contact-u
Wel, the only step I can see is to contact general Support: https://getsupoport.apple.com . As I said, they don't deal with podcasting, so you need to form your question as an inability to get into Podcastsconnect in the first place. Be prepared to ask to escalate it if you can't get an anwer at first.
Does that apply to my second link? - https://podcastsconnect.apple.com/contact-us
I can't test that because I have a podcast already so I can get in without problems. The original link appears to be aimed at people who want to pay a subscription to become a 'Podcast Partner' (who can charge for podcasts) as does much of the Help.
WOW! Very helpful and I will try. I did the credit card but not sure about authorized music purchases. I've been through all the support channels with regards to "an Apple ID" issue and sent the developer team a support email. On to all of of these now... THANK YOU!! 🙏🏻
I spent hours with support last night. We removed all accounts from my apple ID so only this computer has purchasing access but still can't get an account. They did send me the email to the podcasters support but haven't heard back. Will try this link too.
Thank you!
And the link you provided is the problem... you can't get to that until you set up an account first. Sigh...
Yes... this where that link takes me. I went through this yesterday. You can't get to podcast support until you create an account.
Can't setup an Apple Podcast Connect account
