Can't setup an Apple Podcast Connect account

I am trying to set up my account and I keep getting these errors on chrome, safari, Firefox and my phone. I've been to 4 people at Apple support. My Apple ID is fine.


There is no support for this at Apple through the phone and to get to the support for podcasters, I have to get past this screen.


ANY help or contacts is much appreciated!!!



[Re-Titled by Moderator]

Posted on Mar 29, 2023 12:39 PM

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Question marked as Top-ranking reply

Posted on Mar 29, 2023 1:45 PM

This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com


For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators


If this fails I would suggest reporting it Podcasts Support: iTunes Connect | Contact Us


If that fails the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.

8 replies
Question marked as Top-ranking reply

Mar 29, 2023 1:45 PM in response to cmd44

This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com


For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators


If this fails I would suggest reporting it Podcasts Support: iTunes Connect | Contact Us


If that fails the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.

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Can't setup an Apple Podcast Connect account

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