Mail app not showing unread messages badge in dock when choosing "dock unread count: today"

Why is mail app not showing unread messages badge in dock icon when choosing "dock unread count: today" in mail's general preferences? I have received several emails today, which I haven't read. The badge only appears when choosing "all mailboxes" or "inbox only". Using MacOS Monterey 12.6.3 (21G419).

MacBook Pro 16″

Posted on Mar 29, 2023 5:55 PM

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Posted on Mar 29, 2023 9:30 PM

Turn the options off in Mail General tab and the Notification settings for Mail. Then shutdown completely. Boot into Safe Mode by holding Shift on Intel Macs while powering on. On Apple Silicon M1/M2 hold power to reach the Options screen while powering on. Then hold shift and select the Macintosh HD boot drive. It will say Safe Mode. You will have to login twice and booting will take longer. When you reach the Desktop the dock will look different. Then give it about 5min and shutdown completely again. Then boot normally and turn those options ON.


Booting into Safe Mode clears system caches and performs other maintenance tasks. It can fix weird issues.

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Question marked as Top-ranking reply

Mar 29, 2023 9:30 PM in response to Nothingmajor

Turn the options off in Mail General tab and the Notification settings for Mail. Then shutdown completely. Boot into Safe Mode by holding Shift on Intel Macs while powering on. On Apple Silicon M1/M2 hold power to reach the Options screen while powering on. Then hold shift and select the Macintosh HD boot drive. It will say Safe Mode. You will have to login twice and booting will take longer. When you reach the Desktop the dock will look different. Then give it about 5min and shutdown completely again. Then boot normally and turn those options ON.


Booting into Safe Mode clears system caches and performs other maintenance tasks. It can fix weird issues.

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Mail app not showing unread messages badge in dock when choosing "dock unread count: today"

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