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5g not working since iOS 16.4 upgrade

I have noticed that after the iOS 16.4 upgrade on my iPhone 13 Pro Max that the Verizon 5g cellular network is not connecting. It is stuck using LTE. Prior to the upgrade I had 5g cellular network connection. I have restarted the phone, reset network settings, and checked that 5g auto is chooses in the cellular network settings. Nothing seems to bring back 5g.

iPhone 13 Pro Max

Posted on Mar 29, 2023 7:40 PM

Reply
55 replies

Apr 22, 2023 2:48 AM in response to Dogcow-Moof

I really don't see the point of you constantly defending the iPhone and blaming everything on the carrier. Just searching through the internet it becomes obvious that people encounter this problem, irrespective of the service provider, iPhone model, iOS version, location etc., and it's not just a one time thing for one person. If you can't admit that iPhone's software may be the problem, I'd recommend you to stay away from this discussion.

I personally did a hard restore of iOS on my iPhone and lo and behold - 5G icon is back. Obviously, not a lot of people would actually want to go through the whole process of backing up their iPhone, downloading the software, restoring the phone to factory settings, and then restoring their backup just to get 5G instead of LTE. But this just proves that there is an issue in iPhone software, that glitches and makes 5G unavailable.

Apr 22, 2023 5:11 AM in response to augustinas

Let's see, millions of people with the same phone and the same carrier running the same version of iOS are not experiencing the problem.


That puts it squarely in the carrier's camp and some type of issue with your local tower and towers and/or your account.


If you believe it's the software, feel free to lodge a complaint with Apple here:


Feedback - iPhone - Apple


Meanwhile I will be here giving the same advice, as most people who have had this issue resolved have done so after working through it with their cellular carrier.


I'm glad a hard reset worked for you.


5g not working since iOS 16.4 upgrade

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