How to pair mixed AirPods

Hello jenica100,

Can you let us know more about the situation, so we can help? For example, are you getting an alert that says "AirPods Mismatch"? If so, please check out the information on the following page, which explains why you may be receiving that message, and how to correct it: If you see an alert that says "AirPods Mismatch"

If you see an alert that says "AirPods Mismatch"

If you see an alert that says "AirPods Mismatch," then you might have mixed up your AirPods with someone else's AirPods. You can try to get your AirPod back from the person who might have it. Or you can contact Apple Support to replace your AirPod.

Try to get your AirPod back

If your AirPods are mixed up with someone else's AirPods, you'll both get an alert that says "AirPods Mismatch." Use the Find My app to locate your missing AirPods and play a sound to help you identify which AirPod is mismatched.

Replace your missing AirPod

If you can't find your AirPod, you can get a replacement AirPod from Apple Support. Just find the serial number of your AirPods, then contact Apple Support.

Learn more about AirPods pricing and service options.

Thanks!