M1 Macbook Air - External SD card reader not working

Hi, are there known compatibility issues between M1 Mac and external card reader? I bought a SD card reader stated to be compatible with MacOS. It works with my intel iMac but not my M1 Macbook Air. Does not show up on desktop.


Thanks in advance!

Posted on Mar 29, 2023 10:22 PM

Reply
1 reply

Apr 2, 2023 1:17 PM in response to tay292

Hi tay292,


We appreciate you reaching out to us.

We’d like to gather additional details that may help us be in a better position to assist you.

Have you had the chance to restart your MacBook Air? Shut down or restart your Mac - Apple Support

Have you had the chance to test a different card reader on your MacBook Air?

Is your MacBook Air able to detect an external storage device?


In the meantime, please check if the issue persists while on safe mode. 

Safe mode does a basic check of your startup disk, similar to using First Aid in Disk Utility.

Performing this step may help resolve the issue, or further isolate the issue.

Below is an article to help guide you through the process.

How to use safe mode on your Mac - Apple Support


If the issue persists,  please test if the issue happens on a newly created user account. 

  1. "On your Mac, choose Apple menu > System Settings, then click Users & Groups  in the sidebar. (You may need to scroll down.)
  2. Click the Add Account button below the list of users on the right (you may be asked to enter your password.)
  3. Click the New Account pop-up menu, then choose a type of user.
  4. Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
  5. Enter a password for the user, then enter it again to verify. Enter a password hint to help the user remember their password.
  6. Click Create User."


You can use the article below as a reference.

Add a user or group on Mac - Apple Support




Take care!




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

M1 Macbook Air - External SD card reader not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.