SharePlay prompts on Apple TV while on FaceTime

I like to FaceTime certain people overnight. I watch my Apple TV overnight as well. But on every app now, between every episode, there’s a prompt to “SharePlay *whatever I’m watching*content”. I want it to just roll into the next episode without this prompt. I’ve turned it off on FaceTime in settings AND on my Apple TV it’s self but I still get this prompt when I’m on FaceTime. I just want to permanently turn it off. No prompts, no nothing. I’ll never use it, I don’t want the prompt’s anymore. I just want to watch my show without having to click the prompt every single time. Again everything is turned off and I’ve looked up everything I possibly can to turn it off but nothing seems to work

Apple TV 4K (2nd generation)

Posted on Mar 30, 2023 3:02 AM

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Question marked as Top-ranking reply

Posted on Apr 2, 2023 1:39 PM

Hi shae255,


As you're sure the settings for the feature are turned off on both your iPhone and Apple TV, reach out to Apple Support directly to report the issue and further assist.


If you need to confirm the articles below can help.


Watch together using SharePlay on Apple TV - Apple Support

Watch together using SharePlay in the Apple TV app on iPhone - Apple Support


If needed, the links here can help with connecting to Apple Support directly.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.


Similar questions

1 reply
Question marked as Top-ranking reply

Apr 2, 2023 1:39 PM in response to shae255

Hi shae255,


As you're sure the settings for the feature are turned off on both your iPhone and Apple TV, reach out to Apple Support directly to report the issue and further assist.


If you need to confirm the articles below can help.


Watch together using SharePlay on Apple TV - Apple Support

Watch together using SharePlay in the Apple TV app on iPhone - Apple Support


If needed, the links here can help with connecting to Apple Support directly.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Best.


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SharePlay prompts on Apple TV while on FaceTime

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