how to correct a frozen screen and phone won't turn off
My iphone 13 is frozen on a message and will not turn off.
My iphone 13 is frozen on a message and will not turn off.
If your iPhone is frozen, try doing a Forced Restart:
1. Press and quickly release Volume Up
2. Press and quickly release Volume Down
3. Press and hold the Side Button, the phone will restart. Release when you see the Apple Logo.
You can find more useful information here:
If your iPhone won't turn on or is frozen - Apple Support
If your iPhone is frozen, try doing a Forced Restart:
1. Press and quickly release Volume Up
2. Press and quickly release Volume Down
3. Press and hold the Side Button, the phone will restart. Release when you see the Apple Logo.
You can find more useful information here:
If your iPhone won't turn on or is frozen - Apple Support
Contact Apple Support to set up service if you have any of the above issues:
Try a "forced" restart of your device using these instructions: Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
Regards
Giulio
how to correct a frozen screen and phone won't turn off