iPhone not receiving texts
I can send and receive iMessages, and I can send SMS texts, but cannot not receive any SMS texts to my Phone. I see the texts I sent on my Mac and iPad.
iPhone 11, 16
Question marked as
User profile for user:
Chris_V89
User level:
Community Specialist
Hey there fmonahan,
Thanks for reaching out to the Apple Support Communities.
If having issues with receiving SMS messages on your iPhone, give the steps listed in the following resource a try that can help: If you can't send or receive messages on your iPhone or iPad - Apple Support
* Try to restart your iPhone or iPad.
* Check your network connection. To send a message as iMessage or MMS, you need a cellular data or Wi-Fi connection. To send an SMS message, you need cellular network connection. If you turn on Wi-Fi Calling, you can send SMS messages over Wi-Fi.
* Check with your carrier to see if the type of message you’re trying to send, like MMS or SMS, is supported.
* If you’re trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature.
* Make sure that your device has enough space to receive images and videos.
* Make sure that you entered the correct phone number or email address for the contact.
* Contact your carrier if you still can't receive SMS messages
If still running into issues after going through the steps above, and you've contacted your carrier to ensure that there are no issues or outages on their end, we'd recommend reaching out to Apple Support for additional help at this link here: Contact - Official Apple Support
Take care!