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I recently deleted all of the emails in my inbox, but when I’m on my home screen it still shows that there are more emails. But when I go back into the app, it says that i have no emails. Can anyone help me fix this problem?

iPhone 14 Pro

Posted on Mar 30, 2023 4:04 PM

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Question marked as Top-ranking reply

Posted on Apr 3, 2023 1:58 PM

Hi Colemcnamee,


It sounds like the badge notification for the Mail app isn't updating properly, and we're happy to help. Let's try removing the email account and setting it up again to see if that resolves the issue:


"Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again.

If these steps don't work, contact your email service provider for more information."


If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 3, 2023 1:58 PM in response to Colemcnamee

Hi Colemcnamee,


It sounds like the badge notification for the Mail app isn't updating properly, and we're happy to help. Let's try removing the email account and setting it up again to see if that resolves the issue:


"Remove your email account and set it up again

  1. On your computer, sign in to your email provider’s website. Make sure that all of your email is there or make sure that your email is saved somewhere other than your device.
  2. On your device, go to Settings > Mail, then tap Accounts.
  3. Tap the email account that you want to remove.
  4. Tap Delete Account.
  5. Add your account again.

If these steps don't work, contact your email service provider for more information."


If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support


Cheers!

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