iPhone, 12 will not turn on. I held the side button and press the up and down buttons. The Apple logo appears and then it’s dead.

iPhone, 12 will not turn on. I press the up and down button and the side button. But the logo appears then disappears.




iPhone 12, 16

Posted on Mar 30, 2023 5:45 PM

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Question marked as Top-ranking reply

Posted on Mar 30, 2023 5:54 PM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


If this does not restart the phone they you will have to restore it to factory settings→Restore your iOS device to factory settings - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 30, 2023 5:54 PM in response to suzannefromspringfield

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


If this does not restart the phone they you will have to restore it to factory settings→Restore your iOS device to factory settings - Apple Support

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iPhone, 12 will not turn on. I held the side button and press the up and down buttons. The Apple logo appears and then it’s dead.

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