Mail.app v16.0 cannot delete messages from Inbox

Mail.app v16.0 cannot delete messages from Inbox.

Earlier Mac models

Posted on Mar 30, 2023 6:45 PM

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3 replies

Mar 31, 2023 12:02 PM in response to ccc3rd

Mail.app's inability to delete messages from an Inbox has become chronic/worse.


A few minutes ago, Mail.app's Inbox for one of my IMAP accounts <email@***.com> contained three messages: one that I had deleted last night, and two that arrived this morning. I clicked on the first message; I hit my delete key; and this message vanished. Same for each of the other two. I had seen no error message; and now Mail's Inbox contained zero messages.


Then I clicked the "Get Mail" button (the button containing an envelope icon) at the top of Mail's window. All three massages reappeared in Mail's Inbox. -ccc3rd


[Personal Information Edited by Moderator]




Mar 31, 2023 11:03 AM in response to Randall_2023

Thank you, Randall, for your quick answer. The messages that cannot be deleted are not grayed out and appear unexceptional in Mail's Inbox. A small fraction, perhaps 10% of the messages in the Inbox, cannot be deleted; but this fraction increases every day. When I try to trash/delete one of these messages, I get an error message like this one:



I don't understand it this message. In particular, I don't know why a reference is made to a "Sent Messages" mailbox. I hope this message is means something to you.


I have this problem with two different e-mail accounts, at two different e-mail servers, one at <mit.edu> and the other for my personal domain <counselman.com> hosted by Network Solutions. In both cases, my incoming e-mail protocol is IMAP, and I access each e-mail account from an iPhone and from a Mac.


I have this deletion/trashing problem with the current version of Mail.app under macOS Ventura 13.2.1 on two different Macs, both late-2020 vintage with Intel processors. In Mail Settings|Privacy, my checkboxes are checked just as in your screenshot. In the Mail|Mailbox menu, I have executed the Synchronize and the Rebuild commands, with no joy. I have Googled for fixes with no joy; and Google found statements that my problem is a known problem with Mail.app with no known solution. I have no idea whether these statements are correct. Thanks again. -ccc3rd

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Mail.app v16.0 cannot delete messages from Inbox

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