No sound

If you have a hearing or sound issue on your device then please try some of these processes to set it right

1. If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
2. If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
3. If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
4. If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

Touhina ~ Does your iPhone XS Max still have its original battery?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health

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