Uninstall

I am trying to uninstall Snapchat and reload it without the memory of it being on my phone and reset the app but it is not allowing me to do that

iPhone 14 Pro Max, iOS 16

Posted on Mar 31, 2023 8:23 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2023 9:55 AM

Hi Nutmeg1987,


In iOS 16, when trying to remove an app you'll be prompted to either delete it or remove it from the Home Screen. Are you presented with those options when taking the steps below?


"Remove apps

Do any of the following:

  • Remove an app from the Home Screen: Touch and hold the app on the Home Screen, tap Remove App, then tap Remove from Home Screen to keep it in App Library, or tap Delete App to delete it from iPhone.
  • Delete an app from App Library and Home Screen: Touch and hold the app in App Library, tap Delete App, then tap Delete. (See Find your apps in App Library.)

If you change your mind, you can redownload apps you’ve removed."


If not, what happens when trying to delete the app? The more specific you can be (without personal info) the better we'll be able to assist.


Cheers!

1 reply
Question marked as Top-ranking reply

Apr 4, 2023 9:55 AM in response to Nutmeg1987

Hi Nutmeg1987,


In iOS 16, when trying to remove an app you'll be prompted to either delete it or remove it from the Home Screen. Are you presented with those options when taking the steps below?


"Remove apps

Do any of the following:

  • Remove an app from the Home Screen: Touch and hold the app on the Home Screen, tap Remove App, then tap Remove from Home Screen to keep it in App Library, or tap Delete App to delete it from iPhone.
  • Delete an app from App Library and Home Screen: Touch and hold the app in App Library, tap Delete App, then tap Delete. (See Find your apps in App Library.)

If you change your mind, you can redownload apps you’ve removed."


If not, what happens when trying to delete the app? The more specific you can be (without personal info) the better we'll be able to assist.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Uninstall

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.