When I take a picture on my iPhone it process as very dark and grainy

When I take pictures they process as very dark and grainy. I’ve tried changing the exposer, the different settings ensured it’s on standard. I bought this phone for the camera and I’m highly upset it’s my new iPhone 14 pro


[Edited by Moderator]

Posted on Mar 31, 2023 12:12 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2023 1:09 PM

Hi LifeofLex,


We would love to see if we can help get the issue resolved for you. Below we will list a few steps you can try to see if they resolve the issue. You'll want to start by making sure you have updated to the latest version of iOS, then continue with the steps below if the issue is unresolved.


Update your iPhone or iPad - Apple Support


1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
4. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
5. Tap the Flashlight button Flashlight icon.
If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhoneiPad, or iPod touch
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button.


Reference: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Cheers!


1 reply
Question marked as Top-ranking reply

Apr 4, 2023 1:09 PM in response to LifeofLex

Hi LifeofLex,


We would love to see if we can help get the issue resolved for you. Below we will list a few steps you can try to see if they resolve the issue. You'll want to start by making sure you have updated to the latest version of iOS, then continue with the steps below if the issue is unresolved.


Update your iPhone or iPad - Apple Support


1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
2. Test the camera by trying to take a photo.
3. Test the LED flash:
4. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
5. Tap the Flashlight button Flashlight icon.
If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting.

If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
2. Restart your iPhoneiPad, or iPod touch
3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button.


Reference: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


Cheers!


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When I take a picture on my iPhone it process as very dark and grainy

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