Exchange Password Required Message

Ahimsa wrote:

I keep getting the 'Exchange-password required, enter your password for 'account name' in Internet Accounts', even though I'm logged in. If I click the continue button, it just redirects me to the internet accounts page in system preferences which shows me that I'm logged in just fine. I entered my email address, when I got a choice to use the App. I opened authenticator in the iPhone It had a 5 digit number that I didn't know where to enter. I don't think everything is in order in Microsoft land and between these two big businesses—neither of which wants to help—the customer hangs in there, perpetually troubled by these messages. I deleted the account and started a new one, but the trouble comes back in other devices—Mac to iPhone to iPad back to Mac. I wonder who benefits from all this. Don't know where these messages come from, either. My enterprise people simply refer me to Microsoft.

You contact Microsoft support or look at the help forum to resolve the issue, Exchange is a Microsoft product and not Apples.