I have a Mac Studio with a Canon imageClass mf644Cdw. I worked with Canon and the connection and printer has their new 13 drivers and it will print a test page but will not print with safari or any other program.
I'm told to reinstall but that gives me 13.3. Is there a fix for this?
ischoen wrote:
I have a Mac Studio with a Canon imageClass mf644Cdw. I worked with Canon and the connection and printer has their new 13 drivers and it will print a test page but will not print with safari or any other program.
I'm told to reinstall but that gives me 13.3. Is there a fix for this?
re: re-install
If it is listed as AirPrint printer, delete the existing printer and add it again, select AirPrint.
> System Settings> Printers & Scanners,
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
Connect an AirPrint printer to a Wi-Fi network - Apple Support
about AirPrint
About AirPrint - Apple Support
ischoen wrote:
I have a Mac Studio with a Canon imageClass mf644Cdw. I worked with Canon and the connection and printer has their new 13 drivers and it will print a test page but will not print with safari or any other program.
I'm told to reinstall but that gives me 13.3. Is there a fix for this?
re: re-install
If it is listed as AirPrint printer, delete the existing printer and add it again, select AirPrint.
> System Settings> Printers & Scanners,
Connect an AirPrint printer to a Wi-Fi network - Apple Support.
Connect an AirPrint printer to a Wi-Fi network - Apple Support
about AirPrint
About AirPrint - Apple Support
Go to > System Settings > General > About > System Report > Printers. Post pic of what you have here. This is what mine looks like.
Try restarting you router, then verify your printer is connected to internet. This pic should give more info on the installation of your printer.
Another area that would be helpful is > System Settings > Printers & Scanners. Click on your printer under "Printers" and post the pic. Here is mine:
The kind should say AirPrint. On this page you can click Printer Queue and make sure that printing is not Paused.
Your printer is listed as being capable of using AirPrint. Follow the instructions from leroydouglas, he his right on. The key points are:
I did all that and still no response from my printer. When I talked with canon we checked out the printer, made sure it had the most recent drivers, and it did print a test page. However it would not print from any of my programs, e.g. safari or mail.
I'm having a printer problem with 13.3
