avatar 2 4k and Dolby Atmos are not working

I have purchased avatar 2 from apple store, in details page it is listed as 4K, Dolby vision, Dolby Atmos. However when I pakya on my Samsung tv it palys in HD, and Atmos does not work, I have previously purchased 4K Atmos they work fine. I have palyed avatar 2 in M1 Mac 2021 and ipad 9 gen it still playing in HD

LS03B,

Posted on Apr 1, 2023 3:59 AM

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862 2

7 replies

Apr 3, 2023 10:34 PM in response to Srinivasrk553

https://reportaproblem.apple.com/?s=6

Apr 1, 2023 4:20 AM in response to Srinivasrk553

File size only 3GB for 4K Dolby Vision and Atmos and no HD badge?

For this movie 4K atmos work on my TV not avatar 2. looks like they need to fix Avatar 2

anbu176

Level 1

8 points

Apr 2, 2023 8:43 AM in response to Srinivasrk553

Am also facing same problem.

Apr 3, 2023 9:00 AM in response to Srinivasrk553

Bro I’m facing the same issue. Did it get fixed for you?

Apr 3, 2023 9:11 AM in response to rhythm199

No they just refunded me , it sucks I wanted to own it

anbu176

Level 1

8 points

Apr 3, 2023 10:20 PM in response to Srinivasrk553

Bro, how to get the refund?

Gu1H0me

Level 1

8 points

Apr 12, 2023 6:43 PM in response to Srinivasrk553

Same issue with the AppleTv connected to a Denon AVR and a LG OLED TV.

Atmos on my IPAD mini 6 is ok

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avatar 2 4k and Dolby Atmos are not working