Related Article: If a message says 'Your account has been disabled in the App Store and iTunes'

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You cannot login because your account has been locked

You cannot login because your account has been locked


[Edited by Moderator]

Posted on Apr 1, 2023 5:08 AM

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Question marked as Apple recommended

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Posted on Apr 1, 2023 5:13 AM

1 reply
Question marked as Apple recommended

Apr 1, 2023 5:13 AM in response to Olziibure

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


You cannot login because your account has been locked

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