iOS 16.3.1 Mail bugs

Hello MellaneeJay,

Based on the title of your post "iOS 16.3.1 Mail bugs" the steps provided by Mike_P1 are valid troubleshooting steps. Ensuring your device is up to date can resolve issues. You can learn about the latest iOS updates here: About iOS 16 Updates - Apple Support

If you have the latest version of iOS installed, we recommend checking a few settings on your iPhone.

Do you have focus enabled? Use Focus on your iPhone or iPad - Apple Support

Is your iPhone in Silent mode? How to put your iPhone on vibrate, ring, or silent mode - Apple Support

Are you able to send and receive emails if you try through the web app? iCloud Mail & Outlook

If you find that you're having trouble sending and receiving emails, we recommend following the steps here: If you can’t send email on your iPhone or iPad - Apple Support & If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support

You may find these steps helpful:

Check the Outbox for unsent email

If you get a message that says your email wasn’t sent, then that email goes to your Outbox. Check your Outbox and try to send the email again with these steps:

1. In Mail, go to your list of mailboxes.

2. Tap Outbox. If you don’t see an Outbox, then your email was sent.

3. Tap an email in the Outbox. Make sure that the recipient’s email address is correct.

4. Tap Send.  

Check your email address and password

If Mail asks you to enter a password for your email account, make sure that your password is correct. To check your email address and password, sign in to your email provider's website.

If you still get a user name or password error, contact your email provider or system administrator.

Contact your email provider or system administrator

1. Contact your email provider or check their status webpage to see if there's a service outage. 

2. Ask your email provider or system administrator if you turned on any security features or restrictions, like two-step verification, for your email account. You might need a special password or might need to request authorization from your email provider to send and receive email on your device.

3. Check your email account settings with your email provider or system administrator to make sure that they're correct.

Thanks.

Hi MellaneeJay,

It sounds like you are having an issue with the Mail app. We know how important having a working Mail app is for you, and we will help get you to the right place to find a resolution.

If you haven't already, please update your iPhone to the latest OS version 16.4. Then test it to see if the issue has been resolved.

As with any update, it's always a good idea to create a backup beforehand: How to back up your iPhone, iPad, and iPod touch

How to update your iOS device: Update your iPhone, iPad, or iPod touch

Farewell!