I’m unable to download to download the Fitbit app The app just shows open no download icon present

my Fitbit app stopped working a week ago When I went to the App Store to redownload it it just shows open no icon for re downloading It won’t come back on my phone

Posted on Apr 1, 2023 11:53 AM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 11:24 AM

Hello GailnKurt,


What happens when you select "Open?" We ask because this means the app is still installed on your iPhone. You may have removed it from the Home Screen, which places it in your App Library.


If you can't find it, try searching for it: Use Search on your iPhone, iPad, or iPod touch - Apple Support


When you find the app, use these steps to delete it: Delete apps on your iPhone, iPad, and iPod touch - Apple Support


You should then be able to redownload it in the App Store.


Let us know how it goes! Take care.

1 reply
Question marked as Top-ranking reply

Apr 5, 2023 11:24 AM in response to GailnKurt

Hello GailnKurt,


What happens when you select "Open?" We ask because this means the app is still installed on your iPhone. You may have removed it from the Home Screen, which places it in your App Library.


If you can't find it, try searching for it: Use Search on your iPhone, iPad, or iPod touch - Apple Support


When you find the app, use these steps to delete it: Delete apps on your iPhone, iPad, and iPod touch - Apple Support


You should then be able to redownload it in the App Store.


Let us know how it goes! Take care.

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I’m unable to download to download the Fitbit app The app just shows open no download icon present

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