I keep getting a message my account is disabled. I am trying to add storage to iCloud. I want to add the .99 per month to my credit card

I’m trying to add storage to my iCloud and keep getting a message my account is inactive. Contact apple or iTunes. I’ve tried to add a credit card and still get message.

iPhone 12, iOS 16

Posted on Apr 1, 2023 12:03 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2023 1:29 PM

It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



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Question marked as Top-ranking reply

Apr 1, 2023 1:29 PM in response to My-Honey

It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support



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I keep getting a message my account is disabled. I am trying to add storage to iCloud. I want to add the .99 per month to my credit card

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