I cannot access my apple ID on my iphone. My phone was acting weird today- was shutting down and giving me the spinning wheel. Now it is on but the apple ID is greyed out and i can't click on anything. The picture is different on the apple ID than it wa before- and all of my contacts are gone.
iPhone 11, iOS 16
Hello gna44,
Based on what you've told us, it sounds like your Apple ID may have been compromised. To regain control of your account, we recommend following the steps here: If you think your Apple ID has been compromised - Apple Support
You may find these steps helpful:
Gain control of your Apple ID
1. Change your Apple ID password
2. If your Apple ID password has been changed by someone else, reset your password.
3. Go to appleid.apple.com to update any of personal or security information that isn't correct or that you don't recognize.
4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control an email address, work with your email provider to regain control or use a different email address.
Thanks.
Hello gna44,
Based on what you've told us, it sounds like your Apple ID may have been compromised. To regain control of your account, we recommend following the steps here: If you think your Apple ID has been compromised - Apple Support
You may find these steps helpful:
Gain control of your Apple ID
1. Change your Apple ID password
2. If your Apple ID password has been changed by someone else, reset your password.
3. Go to appleid.apple.com to update any of personal or security information that isn't correct or that you don't recognize.
4. Check with your email address* provider to make sure that you control every email address associated with your Apple ID. If you don't control an email address, work with your email provider to regain control or use a different email address.
Thanks.
I can't click on my apple ID on my phone and all of my contacts are gone
