my iPhone

There's a problem with your iTunes Store account information which can't be fixed from your end. Click here and contact Apple Support when they're open; if the link doesn't have an option for your country, use this form.

(237403)

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

Hello viollca!

If your Apple ID is locked or disabled - Apple Support, you may find this link of assistance.

I hope this is helpful. Good Luck!