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I lost all my photos and What’sup how can I back I don’t now I deleted or something last 3 months ago

iPhone 13 Pro Max

Posted on Apr 1, 2023 9:23 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2023 2:22 PM

Hello abdisamad32,


We would like to see how we can help you with your missing photos and WhatsApp data. For help with WhatsApp, you ill need to reach out to them directly to see what options are avaiable to you as it is an encrypted app. You can reach them at: Contact WhatsApp


For help with your missing photos, follow the steps in this link: If you're missing photos or videos in the Photos app - Apple Support


"Make sure that iCloud Photos is turned on

iCloud Photos securely stores all of your photos and videos in iCloud, so that you can access them on all your devices. If you took a photo on your iPhone with iCloud Photos turned on but later turned the feature off, you might still be able to find a missing photo in iCloud Photos.

On your iPhone or iPad

  1. Go to Settings > [your name], then tap iCloud.
  2. Tap Photos.
  3. Turn on iCloud Photos.

On your Mac

  1. Go to Photos > Settings.
  2. Click the iCloud tab.
  3. Select iCloud Photos.

After you turn on iCloud Photos, you might need to connect to Wi-Fi and wait a few minutes. Then look for your photos again.



Check your iCloud Shared Photo Library

In iOS 16.1, iPadOS 16.1, and later, you can start or join an iCloud Shared Photo Library with up to five contacts. After you join a Shared Library, your photos might appear there even if the same photo doesn't appear in your Personal Library.

To see your iCloud Shared Photo Library:

  1. Open the Photos app.
  2. Tap the [person] icon.
  3. Select the library you want to see: Personal Library, Shared Library, or Both Libraries."


Get back to us with your results so that we have a better understanding of the issue, and we can go from there.


Cheers!


1 reply
Question marked as Top-ranking reply

Apr 5, 2023 2:22 PM in response to abdisamad32

Hello abdisamad32,


We would like to see how we can help you with your missing photos and WhatsApp data. For help with WhatsApp, you ill need to reach out to them directly to see what options are avaiable to you as it is an encrypted app. You can reach them at: Contact WhatsApp


For help with your missing photos, follow the steps in this link: If you're missing photos or videos in the Photos app - Apple Support


"Make sure that iCloud Photos is turned on

iCloud Photos securely stores all of your photos and videos in iCloud, so that you can access them on all your devices. If you took a photo on your iPhone with iCloud Photos turned on but later turned the feature off, you might still be able to find a missing photo in iCloud Photos.

On your iPhone or iPad

  1. Go to Settings > [your name], then tap iCloud.
  2. Tap Photos.
  3. Turn on iCloud Photos.

On your Mac

  1. Go to Photos > Settings.
  2. Click the iCloud tab.
  3. Select iCloud Photos.

After you turn on iCloud Photos, you might need to connect to Wi-Fi and wait a few minutes. Then look for your photos again.



Check your iCloud Shared Photo Library

In iOS 16.1, iPadOS 16.1, and later, you can start or join an iCloud Shared Photo Library with up to five contacts. After you join a Shared Library, your photos might appear there even if the same photo doesn't appear in your Personal Library.

To see your iCloud Shared Photo Library:

  1. Open the Photos app.
  2. Tap the [person] icon.
  3. Select the library you want to see: Personal Library, Shared Library, or Both Libraries."


Get back to us with your results so that we have a better understanding of the issue, and we can go from there.


Cheers!


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