My iPhone 5s Touch ID isn’t working

Hello ~ From the article you came from…

*Still not working?

If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

• You can't turn on Touch ID
• Touch ID is dimmed or grayed out

Take your device in for a checkup.

~Katana-San~

Hello again ~ Take your iPhone in for a checkup. It is an older device and you can expect to begin having issues.

Best of luck.

~Katana-San~