Calendar - birthday option is grayed out

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Level 1

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Calendar - birthday option is grayed out

When i go to the list of calendars on my calendar app, the check box is checked on Birthdays but it is gray. Also there is no information button - same with Siri suggestions. I have tried everything listed as answers for this problem on this forum but have not had any luck. I do not know when this problem started or if it could be related to an update.

iPhone 13 Pro Max, iOS 16

Posted on Apr 2, 2023 9:59 AM

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Answer 1

bruno75

Community Specialist

Apr 5, 2023 6:24 PM in response to donnabmoss

Hey there donnabmoss,

We'd like to see how we can help by learning more about what's happening, along with ruling out some general possible causes:

You mentioned that the Birthdays calendar is enabled with a checkmark, but it's also gray. What exactly did you mean by this? Are we correct in understanding that the calendar is enabled, but you don't have a way to un-check it?
If you've been able to un-check it in the past, when was the last time you were able to do that?
Sometimes unexpected behavior can be resolved with a restart: Restart your iPhone
We see you have iOS 16 installed, but the latest version is iOS 16.4. You can verify this within Settings > General > About. In case you needed it, this link shows how to first back up, then Update your iPhone or iPad.

Cheers!

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Calendar - birthday option is grayed out

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