Apple Pencil 2nd Generation

today I brought a new apple pencil 2nd generation with ipad air 5 but when I connect it to the iPad it charges and stay connected but as soon as I detach it from iPad to use it for writing notes…it stops working and doesn’t write notes. I returned the pencil and brought new pencil but the issue continues and my pencil doesn’t work and disconnects automatically. There might be a problem with me not using it in a correct way. Kindly guide me.

Apple Pencil (2nd generation)

Posted on Apr 2, 2023 11:14 AM

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Apr 2, 2023 12:02 PM in response to Abc-cyz

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box, especially if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Gentle warming of the Pencil (such as placing on a hot water radiator), prior to attempting charging of the Pencil, can sometimes resurrect a dead Pencil battery.

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Apple Pencil 2nd Generation

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