i have upgraded my cloud storage twice but its not getting added

I have upgraded My Cloud storage in March and April 2023 by paying Rs 749 each but when i look in to my phone its still showing 5GB why its like that

iPhone XS

Posted on Apr 2, 2023 12:05 PM

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1 reply

Apr 6, 2023 9:06 AM in response to Poochakool

Hi Poochakool,


Thank you for using the Apple Support Communities! To confirm and help isolate the issue, are you using the steps below when upgrading:


Upgrade to iCloud+


Upgrade to iCloud+ on your Apple device
To upgrade to iCloud+, go to Manage Account Storage in Settings on your iPhone, iPad, or Mac, then choose Buy More Storage or Change Storage Plan.
Open Manage Account Storage to upgrade

Or follow the instructions for your device. 
How to upgrade on your iPhone or iPad
1. Go to Settings, then tap your name. 
2. Tap iCloud, then tap Manage Account Storage or Manage Storage. Or scroll down and tap Upgrade to iCloud+.
3. Tap Buy More Storage or Change Storage Plan.
4. Choose a plan and follow the onscreen instructions



Thank you.

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i have upgraded my cloud storage twice but its not getting added

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