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Level 1

5 points

Sound

My iPhone 7plus doesn’t have sound when I’m on a phone call, I cannot hear the person on the other end and they also can’t hear me so what do I do?

Posted on Apr 3, 2023 4:19 AM

Top-ranking reply

Community+ 2024

Level 10

413,940 points

Posted on Apr 3, 2023 4:20 AM

If you have a hearing or sound issue on your device then please try some of these processes to set it right

If you have a distorted sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad
If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...
If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support
If the other person is not able to listen to you then please click this to identify the issue --> If the microphones on your iPhone, iPad, and iPod touch aren't ...

If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

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