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The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >
I am unable to load applications on my iPad - the ‘double click to install’ in the upper left hand corner of my screen does not start the download and i brought back to the apps screen. How do I access the link in the upper left hand corner to load the app? NOTE: I have the same issue with my iPhone.
Thanks
Sheri
iPad Pro, iPadOS 16
The double-click prompt, as seen on your screen, relates to the corresponding physical button on the edge of the iPad frame. This also applies to your iPhone.
Double-click the physical sleep/wake button, not the screen.
For your iPad, illustrated here in Landscape orientation, with the charging connector to the right - the physical “top” button is at upper left of the outer frame, with the volume buttons on the top-edge.
The double-click prompt, as seen on your screen, relates to the corresponding physical button on the edge of the iPad frame. This also applies to your iPhone.
Double-click the physical sleep/wake button, not the screen.
For your iPad, illustrated here in Landscape orientation, with the charging connector to the right - the physical “top” button is at upper left of the outer frame, with the volume buttons on the top-edge.
thank you for your assistance. I am able to load applications.
You’re very welcome.
When attempting to load an app on my iPad - i am told to double click in the upper left hand corner of the screen but the app does not load
