Wemo Smart plugs have to be unplugged to reset connection to My Home after power outage

I have WEMO (Belkin) Smart outlets and after a power outage; I get error message that device isn't responding in My Home App(latest update). Though I can control them fine with Alexa.

I tried unplugging and then plugging back into the outlet and after a few minutes My Home is able to communicate with each smart outlet. This worked for all four smart plugs.

iPhone 13 Pro Max, iOS 16

Posted on Apr 3, 2023 3:52 PM

Similar questions

Wemo Smart Plug connects to Home App; but not to Wemo App Any others have this issue? Is there a solution? I'm using the newest smart plug.
4092 5
Wemo Plugs Stuck at "Updating" in Homekit This is a re-ask of the question "Wemo plugs not responding to Homekit" which got no answers or replies. The same thing started with my 3 Wemo plugs since the latest iphone/Ipad update and I agree that it's HomeKit/Apple and NOT Wemo. Here is the symptom: When I try to use HomeKit or Siri to turn the Wemo outlets on or off, there is a long delay. Siri will reply that the outlets are "not responding" but then the outlets will react up to a minute later. The outlets in HomeKit state "updating". I tried reconnecting HomeKit to Wemo from within the Wemo app and that seems to have corrected the issue but I remain skeptical. Anyone have other suggestions?
1791 2
No Response error on HomeKit Mersoss Smart Plugs Not Responding after multiple days of power loss. They work fine in the Mersoss App, Google Home, and Alexa App, just not Apple Homekit. The majority of the time Homekit is always a problem. Very seldom do I have issues with the other Home control apps. I am a big Apple Product user and really want to use the HomeKit, because of my interface preference. I have rebooted my modem, mesh network, unplugged the smart plugs, and even deleted one and re-added it. Nothing seems to work. I even called Apple Help Line, but the woman seemed to be clueless. Any suggestions?
986 2

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Wemo Smart plugs have to be unplugged to reset connection to My Home after power outage

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up