My Apple Music

im trying to link my card to my Apple Music and it not going through

iPhone 12 Pro Max, iOS 16

Posted on Apr 4, 2023 6:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2023 10:24 AM

Hi there tolulope195,


If you are having issues using your payment method with an Apple Music subscription, these steps and more from If your payment method is declined in the App Store or iTunes Store can help resolve what's happening:

How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.


If this continues after reviewing the rest of that article, then our Billing Support would be the best equipped to continue to assist. Connect with them here: Contact Apple Support


Take care!



1 reply
Question marked as Top-ranking reply

Apr 7, 2023 10:24 AM in response to tolulope195

Hi there tolulope195,


If you are having issues using your payment method with an Apple Music subscription, these steps and more from If your payment method is declined in the App Store or iTunes Store can help resolve what's happening:

How to complete your purchase if a payment failed or was declined
1. On your iPhone or iPad, open the Settings app.
2. Tap your name.
3. Tap Payment & Shipping.
4. Add a different payment method and remove the old one
5. Try to complete your purchase.


If this continues after reviewing the rest of that article, then our Billing Support would be the best equipped to continue to assist. Connect with them here: Contact Apple Support


Take care!



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