my airpods not working and not charg

My case and the AirPods both are not working

Posted on Apr 4, 2023 7:01 AM

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Question marked as Top-ranking reply

Posted on Apr 7, 2023 11:03 AM

Hello jaicil,


Thanks for posting in the Apple Support Communities.


If you AirPods aren't connecting then follow the troubleshooting steps in this article: If your AirPods won't connect - Apple Support

If just one AirPod isn't working then try the steps in this article: If your left or right AirPod isn't working - Apple Support


For help with charging of the case and the AirPods follow these steps: Charge your AirPods and learn about battery life - Apple Support


Another step to try would be resetting your AirPods to see if it corrects any of the issues you're having.

How to reset your AirPods and AirPods Pro - Apple Support


If none of those troubleshooting steps in either article helps with the AirPods then we recommend contacting Apple Support directly.

Get Support


Thank you for using Apple Support Communities.

Take care!





1 reply
Question marked as Top-ranking reply

Apr 7, 2023 11:03 AM in response to jaicil

Hello jaicil,


Thanks for posting in the Apple Support Communities.


If you AirPods aren't connecting then follow the troubleshooting steps in this article: If your AirPods won't connect - Apple Support

If just one AirPod isn't working then try the steps in this article: If your left or right AirPod isn't working - Apple Support


For help with charging of the case and the AirPods follow these steps: Charge your AirPods and learn about battery life - Apple Support


Another step to try would be resetting your AirPods to see if it corrects any of the issues you're having.

How to reset your AirPods and AirPods Pro - Apple Support


If none of those troubleshooting steps in either article helps with the AirPods then we recommend contacting Apple Support directly.

Get Support


Thank you for using Apple Support Communities.

Take care!





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my airpods not working and not charg

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