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how to cancel a subscription if the subscriptions do not show what the money was debited for?

iPhone 13 Pro Max, iOS 16

Posted on Apr 4, 2023 8:06 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2023 8:08 AM

If you're sure that the charge comes from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> Apple Support

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Apr 4, 2023 8:08 AM in response to Sofiaaaal

If you're sure that the charge comes from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> Apple Support

(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).


Regards

Giulio

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