Volume will go down and back up on its own

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Volume will go down and back up on its own

I’ve been having this problem where when I’m listening to music (spotify or youtube) and every so often at random times, my music will sound like it’s being turned down but never actually is. It stays kinda quiet for a few seconds and then goes back to how it was before. Its not part of the song or a setting on Spotify, so there’s no reason for me to be having this issue. This happens no matter if I am listening with airpods, through a bluetooth speaker, or just my phone’s speaker.

This happened on my old phone, an iPhone 11 Pro, and recently started happening again on my iPhone 14 Plus. I’ve checked my sounds in settings, the attention awareness feature is off, and my reduce loud settings is not on.

How do I stop this from happening?

iPhone 14 Plus, iOS 16

Posted on Apr 4, 2023 2:36 PM

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Answer 1

WinsC1

Community Specialist

Apr 8, 2023 8:08 AM in response to fir3f1y

Hey fir3f1y,

We'd recommend reviewing this article as it provides steps to help resolve sound issues on iPhone: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support

"If you want to try more steps on your own

If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.

Remove all screen protectors, films, or cases from your device.
Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty.
If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.

Contact Apple Support

If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options."

Thanks!

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Volume will go down and back up on its own

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